Shark vacuum cleaners, you either love them or hate them. Shark vacuum cleaners are known for their powerful suction when new. They also have a great reputation for working on wood or tile floors. Features that please owners of some models include automatic cord retrieval that makes it simple to pick up the shark vacuums cord. Shark vacuum cleaners are also priced well for the average consumer.
Shark vacuum cleaners appear to have more problems than most vacuums on the market today. The greatest number of complaints came from the poor filter design. When cleaning carpets or areas that have macro amounts of lint or dog hair the shark vacuum system quickly becomes clogged causing it to lose most of its suction power. In addition the filters especially the HEPA filter is extremely difficult to clean. According the owners manual, all you have to do to clean the HEPA filter is to tape it against a waste can. This could not be further from the truth. Despite repeatedly banging on the filter it still remained clogged. We finally used a yard blower to effective clean the Shark vacuum cleaners filters.
You could not find a worse vacuum to clean rugs then the Shark vacuum cleaner. It appears that the Shark vacuum cleaners rotating brushes cannot be adjusted to come in contact with low pile carpets. In addition the lack of power causes the rotating brushes to stop on longer pile carpets. Not surprising, the small Shark vacuum cleaners head quickly clogs up even with loose carpet dirt. The Shark vacuum cleaners appear to not have been designed to clean carpets no matter how small.
Complaints also abound about Shark vacuum cleaners customer service or the lack there of. The inability to reach customer service along with long hold times and the lack of responses made to the company’s website are really frustrating. Many customers were vehemently angry with Shark feeling that they were scammed or ripped off by this company. Given all the problems with the Shark vacuum cleaners we could not recommend it in any way or fashion.